/* North Shore Dental Group — AI Q&A chat widget (sits above the floating Book Your Visit button) */
:root{--qa-navy:#0f2035;--qa-navy-mid:#192a41;--qa-gold:#c5a572;--qa-gold-light:#dbbf8a;--qa-gold-pale:#f0e6d0;--qa-cream:#f8f5ef;}
.qa-stack{position:fixed;right:28px;bottom:28px;z-index:9998;display:flex;flex-direction:column;align-items:flex-end;gap:14px;pointer-events:none;}
.qa-stack > *{pointer-events:auto;}
.qa-book-btn{background:var(--qa-gold);color:var(--qa-navy);text-decoration:none;padding:16px 32px;font-family:'DM Sans',system-ui,sans-serif;font-size:13px;font-weight:600;letter-spacing:2px;text-transform:uppercase;box-shadow:0 8px 32px rgba(0,0,0,0.3),0 2px 8px rgba(197,165,114,0.3);transition:all .3s;border:none;cursor:pointer;display:inline-block;line-height:1;}
.qa-book-btn:hover{background:var(--qa-gold-light);transform:translateY(-2px);box-shadow:0 12px 40px rgba(0,0,0,0.35),0 4px 12px rgba(197,165,114,0.4);}
.qa-launcher{display:flex;align-items:center;gap:10px;background:var(--qa-navy);color:#fff;border:1.5px solid var(--qa-gold);padding:14px 22px 14px 18px;border-radius:999px;cursor:pointer;font-family:'DM Sans',system-ui,sans-serif;font-size:13px;font-weight:500;letter-spacing:.06em;box-shadow:0 8px 28px rgba(15,32,53,0.35);transition:all .25s;}
.qa-launcher:hover{background:var(--qa-navy-mid);transform:translateY(-1px);box-shadow:0 12px 32px rgba(15,32,53,0.45);}
.qa-launcher-dot{width:10px;height:10px;border-radius:50%;background:var(--qa-gold);box-shadow:0 0 0 0 rgba(197,165,114,.7);animation:qa-pulse 2.4s infinite;}
@keyframes qa-pulse{0%{box-shadow:0 0 0 0 rgba(197,165,114,.7);}70%{box-shadow:0 0 0 12px rgba(197,165,114,0);}100%{box-shadow:0 0 0 0 rgba(197,165,114,0);}}
.qa-launcher-icon{width:18px;height:18px;flex:0 0 18px;}
.qa-launcher-label{white-space:nowrap;}
.qa-launcher-label strong{font-weight:600;color:var(--qa-gold);letter-spacing:.12em;margin-right:4px;}

/* Panel */
.qa-panel{display:none;flex-direction:column;width:360px;max-width:calc(100vw - 32px);height:520px;max-height:calc(100vh - 140px);background:#fff;border-radius:18px;overflow:hidden;box-shadow:0 30px 80px rgba(15,32,53,0.35),0 8px 24px rgba(15,32,53,0.18);font-family:'DM Sans',system-ui,sans-serif;color:var(--qa-navy);}
.qa-panel.open{display:flex;}
.qa-head{background:var(--qa-navy);color:#fff;padding:18px 18px 16px;display:flex;justify-content:space-between;align-items:flex-start;gap:12px;}
.qa-head-title{font-family:'Cormorant',Georgia,serif;font-size:1.25rem;font-weight:500;letter-spacing:.01em;line-height:1.15;}
.qa-head-sub{font-size:11px;letter-spacing:.16em;text-transform:uppercase;color:var(--qa-gold);margin-bottom:6px;font-weight:600;}
.qa-head-meta{font-size:12px;color:rgba(255,255,255,0.65);margin-top:6px;line-height:1.5;}
.qa-close{background:transparent;border:0;color:rgba(255,255,255,0.7);cursor:pointer;font-size:22px;line-height:1;padding:2px 6px;border-radius:6px;transition:all .2s;}
.qa-close:hover{color:#fff;background:rgba(255,255,255,0.08);}
.qa-messages{flex:1 1 auto;overflow-y:auto;padding:16px 16px 8px;background:var(--qa-cream);display:flex;flex-direction:column;gap:10px;}
.qa-msg{max-width:88%;padding:10px 14px;border-radius:14px;font-size:14px;line-height:1.5;white-space:pre-wrap;word-wrap:break-word;}
.qa-msg.bot{align-self:flex-start;background:#fff;color:var(--qa-navy);border:1px solid rgba(15,32,53,0.08);border-bottom-left-radius:4px;}
.qa-msg.user{align-self:flex-end;background:var(--qa-navy);color:#fff;border-bottom-right-radius:4px;}
.qa-msg.bot.typing{color:#7a8597;font-style:italic;}
.qa-suggestions{padding:0 16px 12px;background:var(--qa-cream);display:flex;flex-wrap:wrap;gap:6px;}
.qa-suggest{background:#fff;color:var(--qa-navy);border:1px solid rgba(15,32,53,0.12);border-radius:999px;padding:6px 12px;font-size:12px;cursor:pointer;font-family:inherit;transition:all .2s;}
.qa-suggest:hover{background:var(--qa-navy);color:#fff;border-color:var(--qa-navy);}
.qa-form{display:flex;gap:8px;padding:12px;border-top:1px solid rgba(15,32,53,0.08);background:#fff;}
.qa-input{flex:1;border:1px solid rgba(15,32,53,0.15);border-radius:10px;padding:10px 12px;font-family:inherit;font-size:14px;color:var(--qa-navy);outline:none;transition:border-color .2s;}
.qa-input:focus{border-color:var(--qa-gold);}
.qa-send{background:var(--qa-navy);color:#fff;border:0;border-radius:10px;padding:0 16px;font-family:inherit;font-size:13px;font-weight:600;letter-spacing:.05em;cursor:pointer;transition:all .2s;}
.qa-send:hover:not(:disabled){background:var(--qa-gold);color:var(--qa-navy);}
.qa-send:disabled{opacity:.5;cursor:not-allowed;}
.qa-foot{padding:8px 14px 10px;font-size:10.5px;letter-spacing:.06em;color:#8a93a3;text-align:center;background:#fff;border-top:1px solid rgba(15,32,53,0.05);line-height:1.4;}
.qa-foot a{color:var(--qa-navy);text-decoration:underline;text-underline-offset:2px;}

@media(max-width:680px){
  .qa-stack{right:12px;bottom:12px;left:12px;align-items:stretch;gap:10px;}
  .qa-book-btn{text-align:center;padding:14px 20px;font-size:12px;letter-spacing:1.5px;}
  .qa-launcher{justify-content:center;padding:12px 18px;font-size:12px;}
  .qa-panel{width:auto;height:min(70vh,560px);max-height:calc(100vh - 160px);align-self:stretch;}
}